Us Department Of Veterans Affairs Complaints and Reviews

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    • Lack of treatment3
    • Doctor2
    • There honesty and transparency1

  • Mar 11
  • Government
  • Gulfport, Mississippi
  • Claims Processing
  • 1
  • 1
  • 29
  • REVIEW RATING 4/5

I was having a particular issue with the Jackson MS VA and ran out of options with all other possible avenues and heard from a friend to contact Washington DC, and let me tell you, I have never seen a claim complete and update in 4 days people. My status on ebenefits or via the 800 line was all the same for nearly a year. After contacting DC (they called and put me and my claim in the hands... Read more

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  • Mar 06
  • Government
  • Health Care
  • 12
  • REVIEW RATING 4/5

It amazes me that it can take over four years for the VA to add my children to my disability, but yet they can send a letter three months before one falls off. The children I am waiting on to be added were adopted and one is 21 and the other is 17 both boys are ready to get educated but can't get their VA benefits because they aren't listed as my dependents. Add to the fact that my wife who used... Read more

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  • Mar 04
  • Government
  • Philadelphia, Pennsylvania
  • Surgery
  • 1
  • 1
  • 94
  • REVIEW RATING 5/5

During a routine skin incision the surgeon cut bones nerves and tendons all without my permission or approval. After recovery I lodged a complaint with patient advocacy with absolutely not feedback. The automated phone system is a joke so they essentially freeze you out until you give up. The medical staff reminded me more of training with the head clown calling the shots and the underlings to... Read more

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  • Mar 01
  • Government
  • Murray, Kentucky
  • Veteran Treatment
  • 16
  • REVIEW RATING 4/5

Why does Congress give Israel 8 million dollars a day for Military help and aide but does not take care of there own vets ? Gave their selves a 1K a week raise in January and tried to hide it. Our Country is totally lost and Washington needs to be cleaned clear out. Nothing but Greed and Thievery . I feel so sorry for my Brothers and Sisters who are sick and need help they can not get. Washington... Read more

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  • Feb 23
  • Government
  • Overland Park, Kansas
  • Ear Infection Treatment
  • 1
  • 1
  • 16
  • REVIEW RATING 3/5

For the past three (3) months, an inner ear infection has reoccured. I have been to the Decatur, GA ER five times, once I was given ineffective medications. I have to the infectious diseases clinic but was told there was no sign of infection. I missed one appointment in 18 years. This was used as a crutch to cut me off. I feel as though I am nothing more than a guinea pig for this facility.... Read more

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  • Feb 11
  • Government
  • Washington, District Of Columbia
  • Staff
  • 29
  • REVIEW RATING 4/5

Customer service at the VA clinics are the worst I have ever experienced. The lackluster responses and non chalant attitude is something that no veteran should experience coming to VA for care. I suggest that if you want your ratings to improve to enforce customer service training. Parking availability does not support the amount veterans who come to the VA in the DC. Veterans are coming from as... Read more

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  • Feb 09
  • Government
  • Melbourne, Florida
  • Billing Department
  • 1
  • 1
  • 48
  • REVIEW RATING 4/5

I sent a payment of $15.00 to the V.A. with letter attached that I was willing to pay the bill that I owe of $104.04. They sent me this letter in reply which I think is very rude and they did not send my $15.00 back which was attached to said letter. I believe if they accepted my payment of $15.00 why am I getting such letter from them once a payment is receive and they cash I believe this is... Read more

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  • Jan 31
  • Government
  • Salisbury, North Carolina
  • Food Supply
  • 30
  • REVIEW RATING 4/5

The VA has a food contractor who provides food to vets who are hospitalized and who are in various levels of care at the VA facility in Salisbury, N.C. The food is trucked in from Virginia and is part of a cold/hot process. Frozen food is put on the tray and heated in a large rolling oven. Nurses and CNAs there say that often 80 percent of the food is not eaten because it is so bad. Some vets are... Read more

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  • Jan 29
  • Government
  • Honolulu, Hawaii
  • Disability Claim
  • 38
  • REVIEW RATING 4/5

My Father spent 31 years in the Marine Corps. 17 years at the Pentagon. Ret. Lt. Col. CO of H/HS. El Toro Marine Base. Saw combat in WW!!, Korea & Viet Nam where he was exposed to Agent Orange and died because of it. 17 medals including Bronze Star w/ combat V. pinned to his chest. My mother who spent 21 years DOD at the Helicopter base Tustin, had a first husband who was a Marine Corps... Read more

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