Us Department Of Veterans Affairs Complaints and Reviews

1.9
  • Lack of treatment2 votes
  • Doctor1 votes
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  • Feb 23
  • Government
  • Overland Park, Kansas
  • Ear Infection Treatment
  • 2
  • REVIEW RATING 4/5

For the past three (3) months, an inner ear infection has reoccured. I have been to the Decatur, GA ER five times, once I was given ineffective medications. I have to the infectious diseases clinic but was told there was no sign of infection. I missed one appointment in 18 years. This was used as a crutch to cut me off. I feel as though I am nothing more than a guinea pig for this facility.... Read more

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  • Feb 11
  • Government
  • Washington, District Of Columbia
  • Staff
  • 14
  • REVIEW RATING 4/5

Customer service at the VA clinics are the worst I have ever experienced. The lackluster responses and non chalant attitude is something that no veteran should experience coming to VA for care. I suggest that if you want your ratings to improve to enforce customer service training. Parking availability does not support the amount veterans who come to the VA in the DC. Veterans are coming from as... Read more

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  • Feb 09
  • Government
  • Melbourne, Florida
  • Billing Department
  • 1
  • 1
  • 28
  • REVIEW RATING 4/5

I sent a payment of $15.00 to the V.A. with letter attached that I was willing to pay the bill that I owe of $104.04. They sent me this letter in reply which I think is very rude and they did not send my $15.00 back which was attached to said letter. I believe if they accepted my payment of $15.00 why am I getting such letter from them once a payment is receive and they cash I believe this is... Read more

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  • Jan 31
  • Government
  • Salisbury, North Carolina
  • Food Supply
  • 20
  • REVIEW RATING 4/5

The VA has a food contractor who provides food to vets who are hospitalized and who are in various levels of care at the VA facility in Salisbury, N.C. The food is trucked in from Virginia and is part of a cold/hot process. Frozen food is put on the tray and heated in a large rolling oven. Nurses and CNAs there say that often 80 percent of the food is not eaten because it is so bad. Some vets are... Read more

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  • Jan 29
  • Government
  • Honolulu, Hawaii
  • Disability Claim
  • 15
  • REVIEW RATING 4/5

My Father spent 31 years in the Marine Corps. 17 years at the Pentagon. Ret. Lt. Col. CO of H/HS. El Toro Marine Base. Saw combat in WW!!, Korea & Viet Nam where he was exposed to Agent Orange and died because of it. 17 medals including Bronze Star w/ combat V. pinned to his chest. My mother who spent 21 years DOD at the Helicopter base Tustin, had a first husband who was a Marine Corps... Read more

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  • Jan 27
  • Government
  • Chicago, Illinois
  • Medical Care
  • 18
  • REVIEW RATING 4/5

We went to Biloxi Ms Va Hospital. After intake nurse knowing he was having numbness in his hand and he did habe diabetes and past heart issues sat us back in a room. 40 minutes we were told by the intake nurse we were not forgotten we wrre next. Over hour later we left went past the desk one patient there everyone hanging at the desk. Went home he went down on me hour later. Besides a blood sugar... Read more

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  • Jan 05
  • Hospitals, Clinics and Medical Centers, Doctors
  • Hamilton, Ohio
  • Back Surgery
  • 39
  • REVIEW RATING 3/5

I had to wait for Nine Months to see the Nurse for back surgery. I never got to see the Doctor. I had the surgery done outside of the VA. The sergery did not go well. The problem is worse now. I cannot walk very far because of this. On the 31st of December the Doctor wrote me a prescriptioon for a Disability Card for my car. The nurse overwrote the Month on the prescription. The DMV will not... Read more

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  • Dec 20, 2014
  • Hospitals, Clinics and Medical Centers, Doctors
  • Tampa, Florida
  • Neuropathy Medication
  • 38
  • REVIEW RATING 4/5

Latha Navarra, Ft. Worth VA Medical Center. The absolute worst. Arrogant, unconcerned, hateful, unknowledgeable, ill prepared. Taking me off my medication for neuropathy simply because she can. No explanation and no alternative given. Will spend no more than 10 minutes with you, regardless. Will not speak with you about her decissions. Has her staff call you instead. If you have questions they go... Read more

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  • Dec 12, 2014
  • Government
  • Tampa, Florida
  • Veteran Service
  • 47
  • REVIEW RATING 4/5

Veteran Facilities across the country have developed a new moto. The VA Bay Pines has its own- "You served us, now let us serve you." Developed because of a national investigation for neglect of veterans who require medical services. "Having been in VA system for two months, I find that women veterans do not receive half the services that men do. Time to change that!!! Here are several examples,... Read more

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  • Dec 05, 2014
  • Government
  • Scottsdale, Arizona
  • Doctor
  • 63
  • REVIEW RATING 4/5

My complaint: Dr. Tong at the Turqouise Clinc (Phoenix V.A. Hospital). Every month I am having to drive to the V.A. and ask the staff in person why my primary care providor is not responding to Pharmacy request and returning my calls let alone replying to any if my message's left in person with her PAC Team. On my last visit November 6 2014, I checked in 20 minutes early but for some reason my... Read more

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